Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
By booking or using services from Black Diamond, you agree to the following Terms & Conditions.
Bookings are confirmed only after you receive a confirmation from us. All reservations are subject to availability.
Payment is due as agreed at the time of booking. Additional charges may apply for waiting time, extra stops, tolls, parking, or vehicle cleaning.
Passengers must follow all applicable laws and treat our vehicles and drivers with respect. Smoking, illegal drugs, weapons, abusive behavior, and damage to the vehicle are prohibited. Customers are responsible for any damage or excessive cleaning costs caused during their trip.
We strive to provide timely service but are not responsible for delays caused by traffic, weather, road conditions, or other circumstances beyond our control.
Passengers are responsible for their personal belongings. While we will make reasonable efforts to return lost items, we are not liable for lost, stolen, or damaged property.
Our liability is limited to the amount paid for the booked service, except where otherwise required by law.
Your personal information is handled in accordance with our Privacy Policy.
We reserve the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any revised terms.
If you have any questions, please contact:
Black Diamond
If we are unable to provide your scheduled service due to an issue within our control, you will receive either a full refund or the option to reschedule your reservation at no additional cost.
Delays
Refunds are not provided for delays caused by circumstances beyond our control, including traffic, weather, road closures, or other unforeseen events. We will make every reasonable effort to minimize delays and keep you informed.
Approved refunds will be issued to the original payment method and are typically processed within 5–10 business days, depending on your financial institution.
If you have questions about your refund or believe you are entitled to one, please contact us:
Black Diamond
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.